Club Settings
Club Settings
Configure your club’s email appearance, sender information, and preferences. These settings apply to all campaigns sent from your club.
Accessing Club Settings
- Navigate to your club’s dashboard
- Click on “Settings” in the sidebar
- You’ll see all configurable options
Note: Only Club Owners can modify club settings. Editors and Viewers have read-only access.
Email Settings
From Name
The display name shown as the sender in email clients:
- Example: “Computer Science Club” or “CSA Newsletter”
- Best Practice: Use your club’s official name
- Character Limit: Recommended under 50 characters
From Email Slug
The part before @clubmail.csaonline.ca in sender addresses:
- Example: “newsletter” →
newsletter@clubmail.csaonline.ca - Default: Uses your club’s slug if not set
- Best Practice: Use something recognizable (e.g., “newsletter”, “updates”, “club”)
Reply-To Email
Where replies to your emails should be sent:
- Optional: Leave blank to use default
- Recommended: Set to your club’s official email address
- Example:
club@example.comorpresident@club.org
Default Subject Prefix
Optional prefix added to all campaign subject lines:
- Example: “[Newsletter]” → Subject becomes “[Newsletter] Weekly Update”
- Optional: Leave blank for no prefix
- Use Case: Help subscribers identify emails from your club
Branding Settings
Brand Color
Primary color used in email templates:
- Format: Hex color code (e.g.,
#b1d135) - Default:
#b1d135(CSA green) - Usage: Used in buttons, links, and accent elements
- Tip: Use your club’s official brand color
Social Links
Add social media links displayed in email footers:
- Facebook - Your club’s Facebook page URL
- Twitter/X - Your club’s Twitter/X profile URL
- Instagram - Your club’s Instagram profile URL
- LinkedIn - Your club’s LinkedIn page URL
- Other - Any additional social media links
Format: Full URLs (e.g., https://facebook.com/yourclub)
Tracking Settings
Enable Tracking
Toggle open and click tracking:
- Enabled: Tracks when emails are opened and links are clicked
- Disabled: No tracking pixels or click tracking URLs
- Default: Enabled
- Privacy: Some email clients block tracking by default
Note: Disabling tracking means you won’t have analytics data for campaigns.
Saving Settings
- Make your changes
- Click “Save Settings” button
- Changes apply to all future campaigns
- Existing campaigns are not affected
Best Practices
Sender Information
- From Name: Use your club’s official name consistently
- From Email: Keep it simple and recognizable
- Reply-To: Always set to a monitored email address
- Subject Prefix: Use sparingly, only if needed for identification
Branding
- Brand Color: Match your club’s official colors
- Social Links: Keep links up to date
- Consistency: Use the same branding across all campaigns
Tracking
- Enable Tracking: Keep enabled to measure engagement
- Privacy: Be transparent about tracking in your privacy policy
- Analytics: Use tracking data to improve campaigns
Impact on Campaigns
New Campaigns
All new campaigns automatically use:
- From name and email from settings
- Brand color for styling
- Social links in footer
- Subject prefix (if set)
- Tracking preferences
Existing Campaigns
- Settings changes don’t affect already-sent campaigns
- Draft campaigns will use new settings when sent
- Scheduled campaigns will use settings at send time
Troubleshooting
Changes Not Appearing
- Make sure you clicked “Save Settings”
- Refresh the page to see updates
- Verify you have Owner permissions
- Check that settings were saved successfully
Email Not Sending
- Verify “From Email Slug” is set correctly
- Check that reply-to email is valid (if set)
- Ensure club is active
- Contact support if issues persist
Branding Not Showing
- Verify brand color is a valid hex code
- Check that social links are full URLs
- Preview a campaign to see branding in action
- Clear browser cache if needed
Related Guides
- Creating Campaigns - See settings in action
- Club Management - Learn about club features
- Team Management - Manage who can edit settings